Your appointment is reserved especially for you and, while we understand that sometimes schedule adjustments are necessary, we respectfully request at least 24 hours’ notice for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and other clients miss the opportunity to receive services. We will confirm your appointment with you 48 hours in advance because we know how easy it is to forget an appointment you booked months ago.
Since the service slot is reserved for you personally, a cancellation fee will apply if you fail to give at least 24 hours’ notice that you will not be able to make your appointment.
– Less than 24 hours’ notice will result in a charge equal to 50% of the reserved service amount.
– ‘No shows’ will be charged 100% of the reserved service amount.
– For appointments made within the 24 hour period, if you cannot make your appointment, please cancel within 4 hours of your appointment time. Failure to do so will result in a charge equal to 50% of the reserved service amount.
The cancellation policy gives us time to be able to fill the space and service another client in need.
50% deposit will be taken in advance on booking.
Our aim is to provide you with an excellent level of service and our policies help us to achieve this. Thank you for your support and understanding.
By confirming your appointment, you accept the terms of this policy